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Quality Management

All of our activities are conducted in compliance with global Standard Operating Procedures (SOPs) and where necessary regional specific procedures as well. Our global SOPs and corporate quality policy ensure compliance in every aspect of our business:

• Conformity to ICH GCP, ISO and Regulatory requirements

• Performance measurement and continuous improvement

• Operations Manual

• Detailed quality control procedures

In addition to these core areas, our unrelenting focus on quality continues in the training provided to our teams. Our reputation for superior quality ensures that all project staff are appropriately trained in all aspects, clinical and administrative. In fact, all of our CRAs are required to complete general services training, regardless of their level of experience. The aim is to provide the highest quality training to all CRAs and other staff involved in the delivery of clinical trials. In accordance with our SOPs, all CRAs are required to complete training in courses such as Good Clinical Practices, Good Documentation Practices, Clinical Trial Development and Clinical Trial Management. We are in the business to enhance our client’s study deliverables with the provision of superior quality data and study management.


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